The route

From friction point to clear handoff.

The process keeps the project small enough to understand and structured enough to maintain.

05Five stages with a visible review point before anything becomes part of the daily workflow.

How work moves

A route you can read from top to bottom.

Each project starts with the current operation, not a preselected tool. The exact sequence can be adjusted to the selected service and available access.

Review the service lanes
01

Intake

Describe the repeated task, the tools involved, and what should happen when the work is complete.

02

Map

Separate the trigger, action, owner, data point, and review step so the workflow has a visible shape.

03

Build

Configure the agreed connection, email rule, spreadsheet movement, or basic support workflow within scope.

04

Review

Test expected inputs and outputs, check the handoff, and identify where a person should confirm the result.

05

Maintain

Provide notes for the completed setup and, when selected, continue with monthly checks and small adjustments.

The handoff view

Every moving part has a place.

PartQuestion
TriggerWhat event or input starts the process?
ActionWhat should the connected tool do next?
DataWhich information is transferred or updated?
ReviewWhere can a person check or adjust the output?
OwnerWho is responsible for the workflow after handoff?

Before launch

A good route includes a stop.

Testing is part of the work. The project should leave room for a human to inspect important output, understand errors, and decide what happens when an input does not match the expected pattern.

  • Scope is reviewed before setup begins.
  • Client access and third-party subscriptions remain under client control.
  • Maintenance can be added when an existing automation needs ongoing attention.

Start with the point where work slows down.

Map my workflow